How To Save Yourself A Ton Of Time In Lost Productivity Have Happy Customers Thank You, And Easily Outsource Your BIGGEST Time Sucking Task...  Guaranteed! You’ll Pat Yourself On The Back For Being So Smart

Hi, my name is Frank Haywood and I work from home.

I can do this because amongst other things, I sell digital goods, mostly software and tools for business.

Yes, it’s great thanks.  I thoroughly recommend it to anybody and everybody.

However, there is a downside and I’m going to explain it to you now.

I’d like you to take a few moments to imagine the scenario below, and put yourself in that situation.

Imagine you had one or more products you were selling online.  Every day you wake up and check your email to see new sales (which is nice) and also new support questions (which is a fact of life for any business).

You check the support questions, and you find that once again they’re the same questions you’ve already answered either in the documentation, the product itself, or your sales letter, all of which people can’t be bothered to read properly.

So you whip out your standard stock answer from your templates, a quick copy and paste into the email, edit it slightly, and off it goes.  Problem solved.  Except it’s taken you 5-10 minutes to do it.

You now have just a dozen more to complete, and while you’re answering those, some new ones come in, and also some replies to the emails you sent asking another question.

Two to three hours later and you’re done.  Six or seven hours later, you have some more of the same stuff.

And then next day it repeats all over again.

All your customers say what "great support" you give.

But what you’re doing isn’t support, it’s consultancy.  That wasn’t part of the deal for the $27 product you sold now was it?

That’s just not right, and it’s not fair on you.

If you’re doing consultancy, you want at least $70 an hour for it to be worthwhile.  But because you believe you’re doing "support", you’re prepared to charge nothing.

Crazy.

What’s The Answer?

Here’s the answer.

It’s easy.  It really is easy.

Change the way you’re thinking for starters, and for seconders, install some help desk software on your web site.

Not just any software, you want software that will:

• Allow you to expand by passing the support tasks onto staff as your business grows.
• Answer repeated questions by using easy-click templates that you can pre-load.
• Have an easy to set up and use searchable knowledgebase, split by topic.
• Just generally make your life easier, and give you some time back for yourself.

That’s why I created Ticket Desk Pro.  It’s just right for any size of business.

It was built from the ground up with ease of use, security and scalability in mind.  Just install Ticket Desk Pro on your web site and from that point on, handle your customer support queries in a controlled manner.